Trainecare Point Fleet Support Member

Req ID:  [[id]]

Site: London Euston

Appointment Basis:  Permanent

Apply by: 30th of January 2023

Salary: c£36000 plus shift allowance, London Weighting and benefits

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.

Employing 6,000 people within the UK & Ireland, we are the prominent supplier of new trains and train services, and a leading signalling and rail infrastructure provider. Alstom have built, or are building, just under 40% of the UK mainline train fleet, as well as the entire fleets in service with London Underground and Dublin Luas.

Purpose of the job:

To work as part of a team to service, maintain, repair and overhaul rolling stock, locomotives, plant and equipment including the latest generation in train technology. The team shall ensure the fleet is serviced, maintained and repaired in a safe and cost-effective manner whilst constantly seeking to improve quality. In particular TCP shall carry out line of route support to maintain the highest level of service delivery.

Main duties and responsibilities will include:

• Work as directed by and in cooperation with the TCP Regional Co-ordinator / TcC PM or SPM observing start of shift notices and briefs.
• Comply with all Traincare Point / Traincare Centre protection procedures.
• Have an understanding and comply with all safety notices, rules and regulations and follow safe working practices including COSHH, EAWR & Health & Safety at Work Act.
• Understand and work within the Company policies on drugs and alcohol, Environment, Health and Safety and Quality.
• Use IT systems relating to work being done including systems related to safety, quality, reporting and training.
• Fault finding and repair.
• Work as part of a team ensuring work is completed on time and to specification.
• Support and coach other team members and cycle through local Traincare Centres for the purposes of training and development.
• Carry out Line of Route support including but not limited to:
  • Attending trains as required.
  • Attend train ‘incidents’.
  • Recommend course of actions to Fleet Control Engineer.
  • Carry out in-service repairs.
  • Investigate and report on existing defects.
  • Carry out train system downloads as required in accordance with company procedures.
  • Ride trains as required to provide feedback to Engineering and/or reliability teams.
  • Support Loco hauling operations.
  • Carry out exams and checks as required.
  • Relocate to support the service during engineering work and or service disruption.

Educational Requirements:

• Time served apprenticeship or equivalent with associated technical qualifications
  • (ONC/HNC/City & Guilds) or recognised equivalent.
• Dual skilled (mechanical and electrical)

Desired Knowledge / Experience:

• Experience of working to procedures, work instructions and vehicle maintenance
  instructions
• Knowledge, and practical experience of train maintenance
• Experience of mentoring and instructing other team members

What we offer


We offer a highly competitive remuneration package, including a performance related bonus of 10%, a car allowance, 25 days annual leave (with the opportunity to increase to 30 days), plus 8 bank holiday days. Healthcare, life assurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive, and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

We aim to have a welcoming and inclusive environment for individuals, of different ages, genders, ethnicities, disability, LGBT, religion and/or belief. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.