Technical Trainer (Hatfield)

  • Job Reference: 00004962-1
  • Date Posted: 12 February 2024
  • Recruiter: Alstom
  • Location: London
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: Other Rail Jobs
  • Job Type: Permanent

Job Description

Site: Hatfield
Appointment Basis: Permanent

Apply by: 23/02/24


At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.


Your future role


Take on a new challenge and apply your training and technical author expertise in a new cutting-edge field. You’ll report to the Head of Product and Service Delivery and work alongside our Support and Development Engineering teammates.

The primary focus of this role will be delivery of training, producing manuals and training material for internal and external customers gathered from internal engineering teams.


We’ll look to you for:


  • Preparation and update maintenance manuals
  • Preparing presentations, handouts, and learning materials.
  • Communicate with engineers & customers regarding document specification & content.
  • Review modifications and supplier documentation for impact on maintenance instructions.
  • Develop interfaces for document distribution and retrieval
  • Conduct on-site and off-site training

All about you


We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

  • Proven experience as a technical trainer
  • Experience in designing course content
  • Strong working knowledge of IT
  • Advanced technical skills in e-learning and mobile training
  • Specialized knowledge of Railway Signalling Desirable
  • Strong teaching and mentoring experience
  • Computer skills and familiarity with Microsoft Office Suite
  • Great communication and interpersonal skills
  • Certification such as CTT+ (Certified Technical Trainer) is a strong asset


On a more personal level, you will also need to be:


  • Self-motivated with a desire to learn
  • Able to work independently
  • A strong team player, with effective interpersonal skills.

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.
At Alstom we will consider requests for flexible working on hiring. Many of our staff work flexibly in many different ways, including part-time, flexible start and finish times, job sharing, or compressed hours. Please talk to us at interview about the flexibility you need.


Alstom U.K. is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  We aim to have a welcoming and inclusive environment for individuals, of different ages, genders, ethnicities, disability, LGBT, religion and/or belief.


As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification: if you require any reasonable adjustments, please let us know.