Service Delivery Leader

  • Job Reference: R-024300
  • Date Posted: 15 November 2022
  • Recruiter: Arriva
  • Location: Crewe
  • Salary: On Application
  • Sector: Train Operations, Other Rail Jobs
  • Job Type: Permanent

Job Description

Arriva Traincare have an exciting opportunity arise for a Service Delivery Leader based out of ATC’s Crewe depot.

You’ll receive fantastic benefits including a competitive salary, pension, healthcare cover, life cover, Arriva Travel Pass, Cycle to Work scheme and Arriva Village retailer discount scheme.   

Contract: Permanent contract working an average of 40.5 hours per week on a 4 on 4 off basis. The hours available are 06:00 – 18:00

Responsibilities
What will this role of Service Delivery Leader entail?


Reporting into the Depot Manager you will be responsible for leading, supporting and motivating team members within the maintenance teams to achieve set production targets. As well as assisting the depot manager in ensuring all areas of the business is kept up to date. Duties will include, although will not be limited to:


Implementation and maintenance of safety systems, production efficiency and quality output at the Crewe depot
Drive a positive safety culture and ensure safety KPI’s and targets are met / delivered.
Carry out accident and incident investigations
Maintain compliance with all company policies and procedures
What will I need to be considered for this Service Delivery Leader role?


·       NVQ Level 3 certificate in Engineering - Rail Traction & Rolling Stock preferred

·       Good standard of education , minimum apprentice trained CI Fitter / Electrician

·       Full understanding of depot operations and rail vehicle maintenance both electrical and mechanical

·       Good understanding of railway reporting systems i.e. Equinox, SAP, Maximo, Ravers 2 and Nexala

·       Ability to interpret engineering drawings

·       Experience of lean production techniques


Qualifications

More about us:

Arriva TrainCare is part of Arriva, which is part of the Deutsche Bahn group, one of the largest transport services organisations in Europe, employing over 40,000 people and delivering more than 1.2 billion passenger journeys across 13 European countries every year. You’ll be part of a professional team with these core behaviours at heart;

We care passionately
We do the right thing
We make the difference

We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success. 


At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.


Due to the energising nature of our vacancies, application close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment.

If you have applied and been rejected for this role in the last 6 months or applied and been rejected for a role with a similar skill set, we will not re-evaluate you for this position. After 6 months, we will treat your application as a new one. All benefits information is subject to change and the terms of the individual arrangements.

Due to high volumes of applications, we cannot respond to each candidate, if you have not heard back within 4 weeks your application has been unsuccessful.