SENIOR PORTFOLIO MANAGER

  • Job Reference: 00002073-1
  • Date Posted: 12 January 2023
  • Recruiter: ScotRail
  • Location: Glasgow
  • Remote Working: Some remote working possible
  • Salary: £45,000 to £50,000
  • Sector: Project Management, Other Rail Jobs
  • Job Type: Permanent

Job Description

ScotRail has played a critical role in keeping people moving during the pandemic, with services helping get key workers and others to where they need to be. There has been significant investment across the network to electrify lines, and on new and upgraded trains. This helped to deliver ScotRail’s highest ever score for customer satisfaction in the most recent National Rail Passenger Survey. With more than 5,000 employees, we are looking for people who are focussed on our customers, to continue delivering the best possible service for people throughout the country.

Twice accredited as a Top Employer and having achieved Investors in Diversity, we value our people and aim to inspire, attract, and keep the best talent and provide our people with a safe place to truly thrive at work. 

We are dedicated in helping to close the diversity gap across the rail industry and would love to see more young people, women, people from ethnically diverse backgrounds, LGBT+ employees and from disabled people.  Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but add to it.

At ScotRail, we proactively embrace diversity across our workforce. To build a more sustainable future, we need the best team- a team with a diverse mix of people and skills, where everyone feels valued and heard and able to thrive. We recognise that we are under-represented in terms of women, young people, disabled people and people from ethnically diverse backgrounds. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent the communities we serve.

THE ROLE: Management of the ScotRail commercial, community and residential property portfolio to deliver optimal rental income and wider business benefits. Leadership of a small team of portfolio managers providing expertise and supporting professional development. Growing the portfolio through new opportunities in partnership with ScotRail Property Services and Network Rail will be key to the success of this role. Creating a virtual team with colleagues in Property Services, Health & Safety, Sustainability, Insurance, Network Rail and Legal (external) will be required to ensure the smooth and safe running of the portfolio.

KEY ACCOUNTABILITIES 

  • Maximise the income potential of the portfolio through the management of the rent review and lease renewal process.
  • Support the development of non-commercial leases that deliver wider community and economic benefits.
  • Undertake valuations, negotiations, service of notices, instructions for rent review and lease renewals.
  • Liaise with ScotRail’s external solicitors and external solicitors as appropriate managing performance and cost.
  • Assist in the undertaking of ScotRail’s obligations as a landlord including enforcement of tenants’ covenants.
  • Work with ScotRail’s Safety, Risk and Assurance team to ensure safety validation and general Health & Safety requirements are understood and accepted by tenants.
  • Develop and manage systems to monitor tenants’ maintenance obligations such that there is minimal risk to ScotRail and Network Rails operational infrastructure.
  • Deliver good quality estate management of let and void properties such that there are minimum risks to ScotRail’s estate and obligations to Network Rail.
  • Manage tenant credit control, service charges and tenants’ issues and queries on a day-to-day basis.
  • Contribute to the identification of investment and revenue opportunities to maintain or enhance the physical quality and improve the revenue potential of the estate.
  • Manage completion of required documentation in a satisfactory and timely manner
  • Management of the  portfolio in compliance with statutory legislation, best practice, and professional principles.
  • All reviews and renewals are completed by the due date. Work with stakeholders to determine which course of action is best at a lease expiry, write recommendations and execute decision.
  • Develop and maintain appropriate liaison with contractors, local authorities, Network Rail and within ScotRail to deliver effective management of the portfolio.
  • Set revenue forecasts for portfolio considering all internal and external factors.
  • Lead and manage tender exercises in a concise and timely manner.
  • Create, maintain, and call upon a suite of potential retailers for vacant opportunities.
  • Build strong and trusting relationships with new and existing tenants.

JOB SKILLS/EXPERIENCE/QUALIFICATIONS

Essential:

  • Educated to degree level or equivalent
  • Training for MRICS qualification
  • People management skills
  • Strong negotiation skills
  • Positive and proactive team player

Desirable:

  • MRICS qualified
  • Holder of full drivers' licence

Hours of work: 35-hour week Monday – Friday.  Reference Salary: £45 - £50k per annum depending on experience. 

We’ll ensure you’re rewarded for your contribution with a competitive package that includes:

  • Contributory Final Salary Pension scheme
  • Free and reduced rate rail travel for you and your family, where applicable
  • Generous holiday allowance
  • Hapi benefits package, offered to everyone at ScotRail       

Selection process: Assessment and Interview may form the initial stages of the selection process. The final stage for successful candidates will be a medical questionnaire. Appointees must submit at least two satisfactory references, Disclosure Scotland clearance and complete a six-month probation period. Training initially involves attendance on our virtual Induction Training Programme.