• Job Reference: 00002679-1
  • Date Posted: 6 March 2023
  • Recruiter: ScotRail
  • Location: Glasgow
  • Remote Working: Some remote working possible
  • Salary: £45,000 to £52,000
  • Sector: Senior Executive Positions, Other Rail Jobs
  • Job Type: Permanent

Job Description

ScotRail has played a critical role in keeping people moving during the pandemic, with services helping get key workers and others to where they need to be. There has been significant investment across the network to electrify lines, and on new and upgraded trains. This helped to deliver ScotRail’s highest ever score for customer satisfaction in the most recent National Rail Passenger Survey. With more than 5,000 employees, we are looking for people who are focussed on our customers, to continue delivering the best possible service for people throughout the country.

Twice accredited as a Top Employer and having achieved Investors in Diversity, we value our people and aim to inspire, attract, and keep the best talent and provide our people with a safe place to truly thrive at work. 

We are dedicated in helping to close the diversity gap across the rail industry and would love to see more young people, women, people from ethnically diverse backgrounds, LGBT+ employees and disabled people.  Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but add to it.

At ScotRail, we proactively embrace diversity across our workforce. To build a more sustainable future, we need the best team- a team with a diverse mix of people and skills, where everyone feels valued and heard and able to thrive. We recognise that we are under-represented in terms of women, young people, disabled people and people from ethnically diverse backgrounds. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent the communities we serve.

THE ROLE: The Equality, Diversity & Inclusion Manager (ED&I Manager) will ensure that ScotRail’s diversity, equality, inclusion and engagement initiatives are, as a core pillar of our People Strategy; fully aligned, successfully delivered and culturally embedded across all areas of the company.

This role will be varied with autonomy to shape and deliver a real positive impact.

These core responsibilities will be developed in such a way as to ensure they are in keeping with ScotRail’s status as a Top Employer and a Leader in Diversity, constantly and consistently demonstrating the attitudes and behaviours of an exemplar business across Scotland.

The ED&I manager will also be responsible, in line with other people and culture priorities, for recognising, creating and executing plans which promote all aspects of our diversity and inclusiveness in their broadest concepts. In addition, the post holder will actively support a broad range of engagement activity across the business.

A significant focus of the role will be to support and advise the HR Director and the wider HR Leadership team on matters that ensure the organisation follows appropriate legislation and employment law around equalities, diversity and inclusion.

This will also require the ED&I Manager to work collaboratively across the HR team and other functions to ensure the business has a programme of initiatives to ensure we are fully promoting, developing and enhancing to the broadest possible level in our diversity of our culture, in our people profiles and in our future opportunities and career profiling.


  • Degree qualified in a Human Resources, Social Science or Business Management discipline (or equivalent vocational experience)
  • A Chartered Member/Fellow CIPD or an equivalent accredited professional organisation would be beneficial.
  • Previous demonstrable post degree experience in a similar Equality, Diversity, Inclusion and or Engagement role in a unionised and complex business environment.
  • An understanding and awareness of diversity and inclusion issues and best practices principles.
  • Dedicated to the delivery of continual progression of diversity, inclusion and engagement concepts that are strong pillars of excellence to ensure ScotRail’s brand is perceived to be a thought and practice leader in all areas of diversity.
  • A proven record of successfully delivering or retaining people recognition accreditation programmes.
  • Proactive self-starter combined with a clear need to achieve the highest quality outcomes
  • Strong, credible impact, with sophisticated negotiation and conflict resolution style; able to take people with them
  • Expert understanding of learning methodology, practices and procedures and the application of such into the business


  • Proven skills in delivering high quality work within constrained timescales
  • Strong analytical and conceptual reasoning skills, able to communicate well in writing

Hours of work: 35-hour week Monday – Friday.  Reference Salary: £45k - £52k per annum  

We’ll ensure you’re rewarded for your contribution with a competitive package that includes:

  • Contributory Final Salary Pension scheme
  • Free and reduced rate rail travel for you and your family, where applicable.
  • Generous holiday allowance
  • Hapi benefits package, offered to everyone at ScotRail

Selection process: Assessment and Interview may form the initial stages of the selection process. The final stage for successful candidates will be a medical questionnaire. Appointees must submit at least two satisfactory references, Disclosure Scotland clearance and complete a six-month probation period. Training initially involves attendance on our virtual Induction Training Programme.