Data and Systems Administrator

  • Job Reference: 00001251-1
  • Date Posted: 15 September 2022
  • Recruiter: HS2
  • Website: https://www.hs2.org.uk/
  • Location: London
  • Salary: On Application
  • Sector: Administration, Other Rail Jobs
  • Job Type: Permanent

Job Description

HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.

As a Data and Systems Administrator at HS2 you will support the Land and Property team to access and use systems appropriately and maintain the integrity of Land and Property data by ensuring that it is uploaded, transferred and quality assured within set protocols.

About the role

  • Proactively monitor system data, identify data discrepancies and provide guidance to users
  • Champion consistent, standardised data within and between L&P systems
  • Analyse inconsistency and duplication of data across different L&P systems and suggest opportunities to rationalise and streamline
  • Act upon requests from Land and Property users to update system data to support user and Senior Management Team needs
  • Act as a first point of contact for queries to ensure the team responds quickly to requests from system users (both HS2 and HS2’s suppliers)
  • Manage shared inboxes, resolving user queries, allocating actions and monitoring progress
  • Produce system reports and produce presentations to support analysis of performance
  • Develop control reporting in order to identify incomplete or inconsistent data
  • Identify areas of system and process improvement
  • Support Governance, Reporting and Finance roles within the team in preparing information packs
  • Educate users in making consistent data updates in line with defined accountabilities, pragmatically balancing the need to resolve data issues immediate against educating users on how to perform the updates themselves
  • Identify system issues and support raising these to HS2’s support providers through defined channels, escalating appropriately where required.
  • Help to build user understanding of core processes and accountabilities for updating specific parts of system.
  • Support systems delivery and business change as required
  • Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.

About You:

Skills

  • Ability to triage and resolve user queries
  • Ability to educate users in system usage and best practise
  • Ability to interpret data, understand the narrative and present to variety of audiences
  • Able to manage data uploads, extracts and transfers
  • Communication skills, to engage effectively with technical employees, suppliers and senior stakeholders to define the best approach for handling data
  • Ability to learn how different systems operate and act as an effective administrator for managing user access rights 
  • Ability to deliver accurate and relevant reporting
  • IT skills, including the full use of MS Office suite or equivalent

Knowledge

  • Knowledge of data and information management techniques and approaches
  • Knowledge of file formats, data quality criteria and system administration methods
  • Understanding of general governance/approval processes

Experience

  • Experience of providing a data management service to a large group of colleagues
  • Experience of providing a system support service to colleagues (NB IT technical support will be referred to IT service desk)
  • Experience of undertaking data quality checks and assurance activities
  • Experience of implementing analytical techniques to understand data

We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. Please attach an updated word version of your CV for each new application and include evidence directly related to the criteria in the job advert.

About Us

High Speed 2 (HS2 Ltd) will be the UK’s new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain’s major population centres, boost the economy and create thousands of jobs.
 
HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership.
 
In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.
 
HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others’ health and safety by taking personal responsibility for working to our ‘Safe at Heart’ programme principles and following safe working procedures at all times.
 
HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.