Looking for a career that can take you places? Join our Southeastern station team at one of our Kent Stations.
- Imagine the pride you’ll feel knowing your care and customer service is creating a special place within your community.
- Our stations have many roles, from working on our platforms to selling tickets. Giving you lots of long-term options and plenty of variety.
- Enjoy a career that comes with great pay and benefits, a real sense of purpose, and where every shift is a chance to create special connections.
We are currently just looking for Sales Advisors at the following Ticket Offices:
Pluckley - Part Time Platform / Sales
Whitstable - Sales Monday - Saturday 05:45-12:57 with one rest day per week
Swanscombe - Platform / Sales Monday to Friday 06:00-13:12 with Saturday working 08:30-15:42
Borough Green - Sales Monday to Friday 06:00-13:12 with Saturday working 07:00-14:12
Barming - Pat Time Platform / Sales Monday to Friday 05:40-09:40
Herne Bay (15 month fixed term contract) - Platform / Sales shifts including 06:00-13:12, 07:30-14:42, 12:38-19:50 includes Sunday working 08:00-18:00 or 09:00-17:00
Northfleet - Part Time Platform / Sales
Can you move people? Apply now.
PLEASE NOTE THAT DUE TO THE NATURE OF THIS ROLE, CANDIDATES NEED TO BE AT LEAST 18 YEARS OLD TO APPLY.
Role Responsibility
What you’ll do
Help make every journey through our station an enjoyable one. This means providing top-notch customer service, always following safety protocols, and making our stations clean, welcoming spaces to be in.
Our Station teams are made up of a variety of roles. These include positions on our platforms and gatelines as well as in our ticket offices. We also have team members who provide general support across a few stations (this often requires a full driving licence). And on our high-speed services we have Passenger Hosts.
Depending on your role, you may spend your time:
- making sure trains are dispatched safely and on time from our platforms
- inspecting tickets and helping passengers get through our gatelines
- cleaning and tidying our stations
- answering passenger questions and helping them get where they need to be
- dealing with lost property
- selling tickets and promoting activities on our railway
- conducting regular safety and security checks.